We're Here to Help.

Your satisfaction is our priority. Reach out for assistance anytime.

24/7 Chat | Online Support | Happy to help
#

Support

Easily create almost all types of bundle products and combo products. From bundle products upsell plans to combo kits and packages.

STEP 1. side it is automatically activated,You just have to click on the « Enable » button.

#

STEP 2. Then active Tata Bundle block on the left side (sometimes it’s automatically actived) and click on save.

#

if it still doesn’t work, contact us on the chat box here, we will activate it for you:

#

#

STEP 1. Open your Shopify admin dashboard and navigate to your store's theme editor by clicking on "Online Store" > "Themes".

STEP 2. Click "Customize" on the live theme you wish to edit.

STEP 3. In the left sidebar, locate the "Featured Product" section and expand it by clicking the arrow.

STEP 4. Inside the Featured Product section, click the "Add block" button. This will open a list of available blocks.

STEP 5. From the block list, scroll or search for "TataBundle: Bundle Discount Quantity Break".Click on it to add it to the Featured Product section.

STEP 6. After adding the block, you can adjust its settings or customize it based on your requirements using the options provided in the right-hand panel.

STEP 7. Once you've made the necessary changes, click the "Save" button in the top-right corner to apply your updates.

Your "TataBundle: Bundle Discount Quantity Break" block is now successfully added and enabled for the Featured Product section.

1. Enable App Embed:

#

2. Add Custom Liquid Section:

#

The Tata Bundle app automatically adds the widget to your product page.

Without that, the widget snippet can be moved or embedded anywhere in the store.

Snippet:

<div class="tatabundleCustomLoader"></div>

You can think of a snippet like an app block and the app block like a snippet. The only difference between the app block and the snippet is that the app block lets you choose a product in the customizer.

The following errors may appear when configuring your bundle settings. Each error is explained below with steps to resolve it and options for further support.

General Configuration Errors

  • Title is required

    Description: The bundle title field is empty.

    Troubleshooting Steps:

    1. Navigate to the bundle settings in the Tata Bundle app.
    2. Enter a descriptive name in the "Title" field (e.g., "Summer Bundle").
    3. Save your changes and check if the error is resolved.

    Need Help? Contact our support team via chat or email at [email protected].

  • You cannot have a bundle discount for all products if there are already published discounts for any product or collection

    Description: A new bundle with visibility set to "All" cannot be created if there are existing published discounts applied to specific products or collections.

    Troubleshooting Steps:

    1. In the Tata Bundle app, review all existing bundles to check their visibility settings.
    2. Look for bundles with visibility set to "Product," "Collections," or "All" that have active published discounts.
    3. Either modify the new bundle’s visibility to target specific products or collections (instead of "All"), or deactivate conflicting discounts in other bundles.
    4. Save your changes and try creating the new bundle again.

    Need Help? Contact our support team via chat or email at [email protected].

  • Product(s) in this bundle are already used in other published bundles

    Description: One or more products selected for this bundle are already included in other active published bundles. Only one bundle can be connected to a product at a time.

    Troubleshooting Steps:

    1. In the Tata Bundle app, navigate to the "Bundles" section to review all existing published bundles.
    2. Identify which products in the new bundle are already used in other active bundles by checking the "Selected Products" field in each bundle’s settings.
    3. Either remove the conflicting products from the new bundle or deactivate the other bundles containing those products.
    4. Save your changes and try creating or updating the bundle again.

    Need Help? Contact our support team via chat or email at [email protected].

  • Collections in this bundle are already used in other published bundles

    Description: One or more collections selected for this bundle are already included in other active published bundles. Only one bundle can be connected to a collection at a time.

    Troubleshooting Steps:

    1. In the Tata Bundle app, navigate to the "Bundles" section to review all existing published bundles.
    2. Identify which collections in the new bundle are already used in other active bundles by checking the "Selected Collections" field in each bundle’s settings.
    3. Either remove the conflicting collections from the new bundle or deactivate the other bundles containing those collections.
    4. Save your changes and try creating or updating the bundle again.

    Need Help? Contact our support team via chat or email at [email protected].

Settings Configuration Errors

  • Visibility, Selected Products, Layout, etc., are invalid

    Description: Fields such as Visibility, Selected Products, Collections, Header Title, Layout, Bundle Position, Currency Format, or other settings are missing or incorrectly formatted.

    Troubleshooting Steps:

    1. Go to the "Settings" section in the Tata Bundle app.
    2. Ensure Visibility is set to a valid option (e.g., "Product" or "Collection").
    3. Select at least one valid item for Selected Products or Collections.
    4. Verify fields like Layout (e.g., "Grid" or "List"), Bundle Position (e.g., "Top" or "Bottom"), and Currency Format (e.g., "$0.00" or "0.00 USD").
    5. Check boolean fields like "Show Variants Selection" or "Hide Compare-at Price" are toggled correctly.
    6. Save and recheck for errors.

    Need Help? Contact our support team via chat or email at [email protected].

Offer Configuration Errors

  • At least one offer is required

    Description: No offers have been added to the bundle.

    Troubleshooting Steps:

    1. In the Tata Bundle app, navigate to the "Offers" section.
    2. Click "Add Offer" to create at least one offer.
    3. Fill in required fields like Offer Title, Quantity, and Discount.
    4. Save your changes.

    Need Help? Contact our support team via chat or email at [email protected].

  • Offer Title, Quantity, Discount, etc., are invalid

    Description: Fields like Offer Title, Subtitle, Quantity, Discount, Label, Best Seller, Thumbnail URL, or Image Size are missing or incorrectly formatted.

    Troubleshooting Steps:

    1. Go to the "Offers" section in the Tata Bundle app.
    2. For each offer, ensure:
      • Title and Subtitle are descriptive text (e.g., "Buy 2, Save 10%").
      • Quantity is a positive number (e.g., 2).
      • Discount is a valid percentage or amount (e.g., "10%" or "5.00").
      • Label or Best Seller fields (if enabled) have valid text or types (e.g., "Sale" for Label Type).
      • Thumbnail URL is a valid image URL (e.g., "https://example.com/image.jpg").
      • Image Radius and Size are positive numbers (e.g., "10" for radius).
    3. Save and verify the error is resolved.

    Need Help? Contact our support team via chat or email at [email protected].

Design Configuration Errors

  • Header Title Color, Font Size, Border Radius, etc., are invalid

    Description: Design fields like colors (e.g., Header Title Color, Price Color), font sizes, weights, or border settings are missing or incorrectly formatted.

    Troubleshooting Steps:

    1. Navigate to the "Design" section in the Tata Bundle app.
    2. Ensure color fields use valid hex codes (e.g., "#FFFFFF" for white).
    3. Verify font sizes (e.g., Header Title Font Size) are positive numbers (e.g., "16").
    4. Check font weights are valid (e.g., "normal," "bold," or "400").
    5. Ensure Border Radius is a positive number (e.g., "5").
    6. Save and recheck for errors.

    Need Help? Contact our support team via chat or email at [email protected].

For any persistent issues, our support team is available. Reach out via chat or email at [email protected].